Products that are unopened, in the original manufacturer’s packaging may be returned for a refund minus a 20% restocking fee within 15 days of purchase. Shipping costs are non-refundable. However, we will cover all return shipping costs. We will waive the restocking fee in the case of: Defective Items, Incorrectly Shipped Items, and some others on a case-by-case basis.
How do I return an item?
Send an email to [email protected] with the following information.
Order Number
Item(s) being returned
Reason for return
Order Cancellations
Orders may cancelled by emailing [email protected]. If your payment has not settled we can void the charge with no fees. Payments that have settled will be refunded minus 5% which covers our credit card transaction fees. Orders that have already been packed are not able to be cancelled.